Frequently Asked Questions (FAQ)

What are the delivery times?

Orders are usually shipped within 24 to 48 hours. Standard delivery takes between 3 to 7 business days, depending on your location. An express delivery option is also available at checkout.

How do I choose the right size?

Each product page includes a detailed size guide to help you pick the perfect fit. If you’re between sizes, we recommend choosing the larger one for better comfort, especially for sportswear.

Can I return an item?

Yes, you have 14 days after receiving your order to return any item that doesn’t fit or meet your expectations. Items must be unworn, unwashed, and returned in their original packaging. Returns are free in some cases — please see our return policy for more details.

What payment methods are accepted?

We accept secure payments by credit/debit card (Visa, MasterCard), PayPal, and some prepaid cards. All transactions are encrypted for your protection.

You can also choose to finalize your order via WhatsApp. After confirming your cart, you will be redirected to a WhatsApp chat where your order and contact details are automatically sent. Our team will respond quickly to confirm your order and provide you with available payment options.

Can I track my order?

Yes! Once your order is shipped, you will receive a confirmation email with a tracking link. You can also track your order anytime through your customer account.

How do I take care of my sportswear?

We recommend washing your items inside out at cold temperature (30°C), without fabric softener, and air-drying them. This helps preserve the elasticity, color, and technical properties of the fabric.

What if there’s a problem with my order?

Our support team is available 24/7 via WhatsApp, email, or the contact form. Don’t hesitate to reach out — we’ll do everything we can to assist you quickly and effectively.